Privacy policy

This Privacy Policy explains how Munching Baby uses and protects any information that you provide when using this website. Munching Baby is committed to safeguarding your privacy. If we ask you to provide information by which you can be identified while using this website you can be assured that it will only be used in accordance with this Privacy Policy.

Munching Baby may update this policy from time to time by revising this page. You should review this page regularly and always before placing an order to ensure that you are satisfied with any changes.

Last updated 1 September 2023

We may collect the following types of information:

• personal details such as title name age gender and date of birth

• contact details including billing and delivery addresses phone numbers and email addresses

• geographic information such as your country of access and language preferences

• financial information including credit or debit card details PayPal account information and Klarna Checkout details

• transaction information relating to payments made by you and refunds or exchanges processed by us as well as products and services purchased

• profile information such as account login details preferences feedback comments survey responses and suggestions. 

• technical information including IP address time zone internet or mobile service provider browser type and version operating system platform and device type

• usage information regarding how you interact with our website products services emails and marketing communications

• marketing and communication preferences including subscription and opt out choices and preferred contact methods

• social media information relating to your interactions with our social media pages advertisements or posts

• other information relevant to customer surveys promotions or special offers

We do not collect sensitive personal data such as genetic or biometric information including racial or ethnic origin religious beliefs sexual orientation political opinions trade union membership or health related data. We also do not collect information relating to criminal convictions or offences.

We collect and use personal information to understand your needs and improve our services including for the following purposes:

• internal administration and record keeping

• improving our products services and customer experience

• sending promotional emails about new products special offers or other information we believe may be of interest using the email address you have provided

• contacting you occasionally for market research purposes via email or telephone

• personalising the website based on your interests and preferences

We are committed to ensuring that your information is secure. To prevent unauthorised access disclosure or misuse we have implemented appropriate physical electronic and organisational safeguards to protect the information we collect online.

The European Economic Area includes all EU member states as well as Iceland Liechtenstein and Norway. Personal data collected by us may be transferred to accessed from used or stored in a country outside the EEA either by us or by third parties with whom we share your data such as service providers located in the United States.

Where personal data is transferred outside the EEA to a country not covered by an EU adequacy decision we ensure that appropriate safeguards are in place to protect your data and that it remains subject to this Privacy Policy. Such safeguards may include EU approved standard contractual clauses recognised privacy certifications or binding corporate rules adopted by our suppliers.

Our website may contain links to other websites of interest. Once you use these links to leave our website please note that we do not have control over those external websites. We are therefore not responsible for the protection and privacy of any information you provide while visiting such websites and these websites are not governed by this Privacy Policy. You should exercise caution and review the applicable privacy policy of the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to the use of your personal information for direct marketing purposes you may withdraw your consent at any time by emailing us at Info@munchingbaby.com.

We do not sell rent or share your personal information with third parties unless we have your permission or are required to do so by law. We may however use your personal information to send promotional information about third parties that we believe may be of interest to you if you have indicated that you wish to receive such communications.

If you believe that any information we hold about you is incorrect or incomplete you may update your details through the My Account section after logging in or contact us by email. We will promptly correct any inaccurate information.

You may contact us at any time using the contact details below. Please include your full name your preferred method of contact and a summary of your request. We may request additional information to verify your identity. All requests will be handled within 30 days of receipt.

We reserve the right to refuse requests that are manifestly unfounded or excessive such as repeated requests within a short period. Requests are generally free of charge but we may request reimbursement for administrative costs in such cases.

You can contact us by writing to:

Info@munchingbaby.com
Munching Baby AB
Sweden

You also have the right to lodge a complaint with your national supervisory authority if you believe your personal data has been processed unlawfully. We kindly encourage you to contact us first so that we can try to resolve your concern.